In December 2018, the German airline expanded its services at Fraport with the Lufthansa Panorama Lounge Frankfurt in the Schengen area of Terminal 1A. Chief author Friederike Hintze was on site and got a personal impression of the event.
The appearance: Feel-good living room
Rating: 5 points
The Lufthansa Panorama Lounge Frankfurt is located in about 1.100 square meters of space, which the German airline rents from Frankfurt airport. That's why the official name is also Panorama Lounge operated by Lufthansa, because it's not certain how long the airline will lease the space for. But it will probably be a longer-term solution.
The entrance is directly opposite gate A26. When you enter Lufthansa, frequent flyers quickly notice that the lounge's amenities surpass those of many of the German airline's other business lounges. The interior is much more homely. To the right of the entrance is a classic lounge with seating and a large buffet.
Sensational and a unique selling point is the impressive view of the apron of Frankfurt Airport. Hence the name of the lounge.
To the left of the front of the entrance area is a section of the Lufthansa Panorama Lounge, which is divided into a series of smaller rooms that almost resemble a living room and give guests the opportunity to withdraw – if they can find room in them.
If you need even more relaxation between flights, look for the rest room. Here you will find comfortable couches to sleep, relax and snooze on. The Lufthansa Panorama Lounge also has showers and WC's. This makes it more like the Fraport VIP Lounge and exceeds all expectations.
Lufthansa Panorama Lounge: Culinary delights
Rating: 4.5 points
Speaking of expectations: Given the interior, one might assume that the culinary offerings in the Lufthansa Panorama Lounge also far exceed business lounge standards. But this is not the case. The buffet includes snacks, sandwiches, wraps, some salads and soups. Plus the usual selection of wine, beer and soft drinks. Only when it comes to spirits, the German airline seems to have stocked up a bit here. Basically, however, food and drinks are, as you know it from Lufthansa, of very high quality, fresh and absolutely satisfactory.
Service: One cares!
Rating: 5 points
The staff is friendly and courteous – also in the usual Lufthansa manner. But most of all, it's nice to see that the German airline cares about the comfort of its lounge guests at its main German hub. Why: The Lufthansa Panorama Lounge was opened to ensure a pleasant lounge stay for as many guests as possible before their departure, despite the increased number of passengers. And the airline has succeeded in this in any case.
Our conclusion: Full marks!
Rating: 5 points
Thanks to the Lufthansa Panorama Lounge Frankfurt, the flow of guests is distributed during peak hours thanks to the additional 1.100 square meters in Terminal 1 much better. During our visit, the lounge is busy but not uncomfortably crowded. On the contrary! With the quality of facilities, service and cuisine we find: It is to be hoped that the Lufthansa Panorama Lounge will be extended for a long-term (or even permanent) use?) Solution. From us: Full marks!
Info: Who has access?
While the Lufthansa Panorama Lounge is a "contract lounge". But when it comes to access, the airline keeps it the same as with all its other business lounges: Business Class as well as First Class passengers who have a boarding pass for Lufthansa or a Star Alliance flight from Frankfurt on the same day are granted access.
The same applies to frequent flyers of the Miles and More program with Frequent Traveller, Senator and HON Circle status as well as passengers with Star Alliance Gold status.